Easily find and select your timezone

Our new and improved timezone selector allows you to search and select your city, and then applies the correct timezone to the setting. Previously, you would have to scroll to find the timezone that applied to you.

You can find this new feature in three areas…

  • Change the timezone of your calendar by searching for a location under the calendar date.

  • Change the default customer timezone of your booking tools by heading to your online booking settings.

  • Change the default timezone of your business by heading to your business settings.

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You can try this feature out on the booking page 😄

Connect your Appointedd account with Zoom Webinars

Allow customers to book onto your webinars and receive a joining link in their confirmation email with the Appointedd and Zoom Webinar integration.

There are four simple steps when setting up an Appointedd/Zoom Webinar: Step 1: Connect your Appointedd account with your Zoom account
Step 2: Set up a webinar in Zoom
Step 3: Create a service in Appointedd and input a booking for the webinar Step 4: Add the Webinar ID to the booking in Appointedd


The booked customers in Appointedd will then show in Zoom as webinar attendees.

You can learn everything you need to know about the Zoom Webinar integration here.

Flip between pages of customer details when a booking has over 30 people

When you click on a booking and display the customer details, if 30+ customers have booked in they will display in pages of 5.

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You can flip between these pages using the numbers or arrows on the bottom right hand corner.

Access booking notes directly from the agenda view

On the agenda view, the notes icon indicates that a booking has notes on it.

Screenshot 2020-07-31 at 10.18.18.png You can now click on that notes icon to open up the notes directly. Allowing you to access notes quickly and saving you one precious click!

Note that booking with multiple participants will not support this as each participant may have different notes. To see the notes per participant, you would simply click on the booking and click the customers tab.

Manage the number of customers in your business with Capacity Flex

The new Capacity Flex functionality allows you to set an overall maximum capacity for your whole account which takes into account every booking taking place, all resources, services, assets, and participants.

The functionality ensures that, despite your various bookings, you don't go over the maximum number of people you can safely host in your business at any one time.

For more information about Capacity Flex and to apply it to your account, check out this support guide.

Disable drag and drop of bookings

On the daily and weekly views, you drag and drop bookings to move them to a different day, time, and resource.

On a touch-screen device however, this can lead to accidentally moving a booking.

You can now choose whether you wish to be able to drag and drop booking so disable it if you prefer:

  • Go to the your business tab
  • Select business settings
  • Next to Allow drag and drop in calendar, flip the slider to OFF.

Required notice periods for online bookings per service

Booking policies allow you to set the timings for how people book with you online i.e. notice you require for new bookings, how far in advance people can book, and how much notice you require for bookings to be cancelled. You can set your booking policies under the booking tools tab, in online booking settings.

You can now set the required noice period to be different for each one of your services.

See more about your booking policies in this support guide.

Merge or split custom schedule timeslots

A custom service schedule allows you to set the time(s) at which that service should be available to book on a weekly basis or on specific dates.

Previously, where a day or specific date had multiple timeslots, these would need to have a 15-minute gap to be recognised as distinct timeslots.

Now, when creating a service schedule, you can choose whether back-to-back timeslots should be recognised individually (slider at grey) or merged (slider at orange).

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Shorter service buffer times

Buffer times before and/or after a booking ensure that you have time to prepare for the customer and clear up or do any immediate tasks afterwards.

You can now add buffers of 5 and/or 10 minutes to services (previously, the minimum was 15-minutes). In light of COVID-19 and to ensure a safe return to business, buffers ensure that you have enough time to sanitise after appointments and decreases the likelihood of customers crossing paths between appointments.

View and amend your services and buffers in Appointedd here.

If you decide to use buffers of 5 or 10 minutes, we suggest changing the increments in which you view your calendar to 5 or 10 minutes (respectively) so the buffer displays best in your calendar. Change these increments here.

Log out your user(s) after your chosen inactivity period

By default in Appointedd, we don't log you out until you click log out from the user menu.

This new feature gives you the control to set that the user(s) on your account will be automatically logged out after your chosen period of inactivity.

This improves security by ensuring your users don't stay logged in when they you prefer that they log out.

Go to the your business tab and business settings to set the period after which any inactive users will be logged out of your account.